# How to report a concern securely: video tutorial

> For whistleblowers: report from a safe place, save your three access details, protect the password, and return to read the replies.

Canonical: https://ethicsportal.eu/tutorials/how-to-report-a-concern-securely/
Last updated: 2026-11-03

For whistleblowers. Report from a safe device, check who receives the report, protect your identity, save the three access details, and return to reply. The password is the only key to your case.

## Report securely and track your case

2:36 · English · captions included

[Download video](https://ethicsportal.eu/tutorial-media/reporting-6343b0bfba8a.en.mp4)

### 0:00 — Report. Save. Return.

Report safely. Save the three details that open your case. Return to read the replies. In immediate danger, call the emergency services. This inbox is not an emergency service.

### 0:14 — Report from a safer place

Use your own device and an internet connection that you control. Do not use work devices, workplace Wi-Fi, or shared browser profiles. Private browsing does not hide your activity from your employer. No website can remove every risk.

### 0:31 — Check who receives the report

Open the whistleblowing channel with the official link or QR code from your organisation. Check the organisation name and the web address. The authorised case handlers of the organisation receive your report. EthicsPortal only provides the software. Select Make a report.

### 0:51 — Describe what happened

Select the closest category. Describe what happened, when, where, and how you know it. Keep the facts that you saw separate from your suspicions.

### 1:02 — Check files and identity

Attach only evidence that you can access lawfully. Check file names, document properties, and photos for details that identify you. Your voice can also identify you. You can report anonymously. Email alerts are optional. Case handlers do not see your address unless you share it. The service still processes it.

### 1:24 — Save your three access details

Submit, and wait for the receipt. If you see an error, the report was not received. Save all three details: where to return, your Case ID, and your sixteen-digit password. Use paper that you keep away from work, or a personal password manager. Never use work email or work printers.

### 1:44 — The password is the key

Anyone with these details can open your case. The details can also connect you to the report. Keep them private. Nobody can recover the password, not even the case handler. If you lose it, report again and mention the old Case ID.

### 2:01 — Return and reply

Return regularly, especially if you gave no email address. Sign in with your Case ID and password. Read the questions from the case handler. To reply in the same case, select Send message. You never need to give your name.

### 2:16 — Retaliation and exit

If you experience retaliation because you reported, describe it and select the retaliation option. When finished, select Exit to lock the inbox. Exit does not delete your browser history or downloads. You can also report directly to a competent authority.