Export all of your organisation's data
Administrators can now export all of the organisation’s data themselves, at any time. The ZIP file contains JSON files for the organisation, its members, the channel settings and every report with its messages and notes, plus all attachments. You can move your data to another system or archive it without asking us. This supports the right to data portability in Article 20 of the GDPR.
The export is generated in the background. Downloading it requires a fresh identity confirmation and is recorded in the audit trail, and the file is deleted after 7 days. Read about export and deletion.